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Terms of Service

Effective Date: October 5, 2025

Welcome to Calgary Psychological Services ("we," "us," or "our"). By accessing or using our website, booking a consultation, or opting in to receive SMS or email communications, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

If you do not agree with these Terms, please do not use our website or submit your personal information.

1. Services Provided

Calgary Psychological Services provides psychological assessments, consultations, and related professional services in Alberta, Canada. Information provided on our website or through digital advertising is for general informational purposes only and should not be taken as clinical or medical advice.

All consultations are provided by registered psychologists or qualified professionals in accordance with Alberta's professional regulations.

2. Eligibility and Use

By using this website or submitting your information, you confirm that:

  • You are at least 18 years old, or have the consent of a parent or legal guardian.
  • You are providing accurate and truthful information.
  • You will not use our site or services for any unlawful or prohibited purpose.

We reserve the right to refuse service to anyone for any reason at any time, consistent with applicable laws.

3. Booking and Consultations

Free 15-minute consultations are offered to help determine the best next steps for you or your child. These consultations do not constitute a formal psychological assessment or diagnosis.

If you choose to proceed with a full assessment or service, you may be required to sign additional consent and service agreements. Prices, availability, and service offerings may change without notice.

4. Communication Consent (SMS / Email / A2P)

By submitting your contact information, you consent to receive messages from Calgary Psychological Services for purposes including:

  • Booking confirmations and reminders
  • Appointment follow-ups
  • Service updates or relevant offers (if opted in)

Message Terms:

  • Message and data rates may apply.
  • Message frequency varies based on your interactions.
  • You can opt out at any time by replying "STOP" to SMS messages or unsubscribing via email.
  • For help, reply "HELP" or contact office@calgarypsychservices.com.
  • Carriers are not liable for delayed or undelivered messages.

We comply with all A2P 10DLC registration requirements and Canada's Anti-Spam Legislation (CASL). Your information is protected in accordance with our Privacy Policy.

5. Accuracy, Completeness, and Timeliness of Information

While we make every effort to ensure the information provided on our website and advertisements is accurate and up to date, we cannot guarantee that all information is complete, current, or error-free.

We reserve the right to modify or remove content at any time without prior notice.

6. Intellectual Property Rights

All content on this website, including text, images, graphics, logos, and other materials, is the property of Calgary Psychological Services or its licensors.

You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

7. Limitation of Liability

To the fullest extent permitted by Alberta law:

  • Calgary Psychological Services shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or communications.
  • We are not responsible for errors, interruptions, or delays in transmission, including those caused by third-party providers or carriers.
  • Our services are provided "as is" and "as available."

Nothing in these Terms limits any statutory rights you may have under Alberta's consumer protection or privacy laws.

8. Third-Party Links and Services

Our site may contain links to third-party websites or platforms (e.g., Google Ads, Jane App, GoHighLevel). We are not responsible for the content or privacy practices of those sites. You should review the terms and privacy policies of any external website before engaging with it.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Alberta.

10. Modifications to These Terms

We may update or modify these Terms of Service at any time. Updates will be effective immediately upon posting to this page, with the revised effective date indicated at the top. Continued use of our website or services after any changes constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Calgary Psychological Services

Email: office@calgarypsychservices.com

Phone: 587-880-1345

Address: #277, 200 Rivercrest Drive SE, Calgary, AB T2C 2X5